Shipping Policy
At Shyvika, we strive to deliver your orders safely and on time. Please review our shipping policy below.
1. Shipping Locations
- We currently ship across India.
- International shipping is available upon request and may incur additional charges.
2. Shipping Charges
- Shipping charges within India will be calculated and displayed at checkout.
- International shipping charges will be communicated before order confirmation.
3. Order Processing Time
- Orders are typically processed within 2-3 business days.
- Custom-made or personalized orders may require 7-30 business days depending on the complexity and nature of the work.
4. Estimated Delivery Time
Within India
- Standard Delivery: 5-7 business days after dispatch.
International Orders
- Delivery usually takes 10-20 business days after dispatch, depending on the destination country and customs clearance procedures.
5. Order Tracking
- A tracking number will be provided once your order has been shipped.
- Customers can use the tracking details to monitor shipment progress.
- While we work with reliable courier partners, delivery delays caused by shipping carriers are beyond our control.
6. Incorrect Address & Failed Deliveries
- Customers are responsible for providing accurate shipping information.
- Additional shipping charges may apply for re-delivery due to incorrect or incomplete address details.
- Orders that remain undelivered after three delivery attempts may be cancelled without a refund.
7. Lost Shipments
- If an order is lost in transit, please contact us immediately.
- We will coordinate with the courier service and, where applicable, provide a replacement or refund.
8. Damaged Deliveries
- If your order arrives damaged, please notify us within 24 hours of delivery.
- Clear photographs or videos showing the damage must be provided.
- After review, we will offer a replacement, repair, or refund as appropriate.
9. International Customs & Duties
- International customers are responsible for any customs duties, import taxes, or other charges imposed by their country.
- Customs processing may affect delivery timelines and is outside our control.
Contact Us
For any shipping-related questions, please contact us:
Email: shyvika.hello@gmail.com
Phone: +91 91102 33834
