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Frequently Asked Questions
Got questions? We’ve got answers! Our FAQ section is here to help you navigate everything about our platform—whether it’s about purchasing art, artist collaborations, exhibitions, or shipping details. Explore common queries and find the information you need to make your experience smooth and enjoyable. If you don’t see your question here, feel free to reach out—we’re happy to assist!
Shyvika Chithra Shala is an art and crafts business that specializes in selling hand-crafted and customized artwork, offering art workshops, and conducting exhibitions and events. We aim to bring creativity into everyday life through our unique art pieces and learning experiences.
Yes, all our paintings and art pieces are original and handcrafted by skilled artists. Each piece is one-of-a-kind, and no two pieces are exactly the same.
Yes! If the original painting is sold or unavailable, you can order a high-quality digital print of the same artwork at a lower price.
Our pricing is based on the size, material used, and the time taken to create the piece. Custom orders may have additional costs depending on the complexity of the design
Yes, we specialize in custom artwork. You can share your requirements, and our artists will create a piece tailored to your vision.
The timeline for custom pieces depends on the complexity and size of the artwork. On average, it takes 7 to 14 days to complete a custom piece.
Yes, we offer framing services for all our paintings and prints. You can select your preferred frame type and size at checkout.
Minor adjustments may be possible depending on the type of artwork. However, significant changes may incur additional charges.
We use high-quality materials such as premium canvas, professional-grade paints, and fine detailing to ensure that every art piece meets our standards
We accept payments through: Credit and Debit Cards UPI (Google Pay, PhonePe, Paytm) Net Banking PayPal (for international orders)
Yes, we ship globally. Shipping charges and delivery time may vary depending on the destination country.
All products are carefully packaged using bubble wrap, protective sheets, and sturdy boxes to prevent any damage during transit.
Yes, once your order is shipped, you will receive a tracking number via email or SMS.
Since all paintings and customized artwork are unique, we do not offer refunds unless the product is damaged upon arrival. Please refer to our detailed Refund Policy for more information.
If you receive a damaged product, please contact us within 24 hours of delivery with photos of the damaged item. We will arrange for a replacement or issue a refund based on the situation.
Yes, we provide gift wrapping services for an additional charge. You can select the gift wrapping option at checkout.
You can cancel your order within 24 hours of placing it. Once production or shipping has started, cancellations are not possible.
Yes, we conduct art and craft workshops for all age groups. You can check our events calendar for upcoming sessions.
We welcome collaborations with artists, influencers, galleries, and brands. Visit our Affiliate & Partnership page to learn more about how to collaborate with us.
Yes, we offer bulk orders for corporate events, gifts, and interior decorations. Contact us for custom pricing and designs.
You can reach us via: 📞 Phone: +919945078265 📧 Email: enquire@shyvika.com 💬 WhatsApp: +91 9945078265 Our support team is available Monday to Saturday, 10:00 AM to 6:00 PM.