Shipping Policy

We strive to deliver all orders promptly and securely.

1. Shipping Areas

• We ship within India.
• International shipping is available on request – additional charges apply.

2. Shipping Charges

• shipping charges will be communicated at checkout.
• International shipping charges will be communicated at checkout.

3. Processing Time

• Orders are processed within 2–3 business days.
• Custom orders may take up to 7–30 business days depending on complexity.

4. Delivery Time

• Standard shipping: 5–7 business days (within India).
• International shipping: 10–20 business days depending on location.

5. Tracking and Delivery

• A tracking number will be shared once the order is dispatched.
• Customers are responsible for tracking their orders.
• We are not liable for delays caused by courier services.

6. Failed Delivery Attempts

• If the delivery attempt fails due to incorrect shipping information, re-delivery charges will apply.
• If the delivery attempt fails after 3 attempts, the order will be canceled with no refund.

7. Lost Shipments

• If a shipment is lost in transit, we will investigate with the courier service and provide a replacement or refund.

8. Damage During Shipping

• If the product is damaged during transit, you must notify us within 24 hours of delivery with proof of damage.
• We will offer a replacement or refund depending on the extent of damage.

9. International Shipping

• All customs fees and import duties for international orders are the responsibility of the customer.
• Delivery times for international shipping may vary depending on the destination.

Contact Information

If you have any questions regarding these Terms, you can contact us at:
📧 enquire@shyvika.com | ☎️ 9945078265