Effective Date: 10 April 2025

Shyvika Chithra Shala (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, purchase our products, or participate in our events and services.

1. Information We Collect

We may collect the following types of personal information:

• Personal Details – Name, email address, phone number, billing/shipping address.
• Payment Information – Credit/debit card details, UPI ID, and other payment-related information.
• Account Information – Login details and purchase history.
• Communication Data – Messages or feedback shared through email or chat.
• Event Participation Details – Information shared during registration for events or workshops.

2. How We Use Your Information

We use the information collected to:

• Process orders and payments.
• Deliver products and services.
• Provide customer support.
• Improve website functionality and user experience.
• Send promotional offers and event updates (with your consent).
• Ensure secure transactions and prevent fraud.

3. Information Sharing

We do not sell or rent your information to third parties. However, we may share your data with:

• Payment Processors – For secure payment processing.
• Logistics Partners – For order delivery.
• Legal Authorities – If required by law.

4. Data Protection

We implement industry-standard security measures (SSL encryption, firewall protection) to safeguard your data.

5. Your Rights

You have the right to:
✅ Request a copy of your personal data.
✅ Request correction or deletion of your data.
✅ Opt out of marketing communications.

6. Cookies

We use cookies to track site performance and personalize user experience. You can adjust your cookie settings through your browser.

7. Updates to this Policy

We may update this Privacy Policy from time to time. Please check this page for updates.

8. Contact Us

For any questions about this Privacy Policy, contact us at:
📧 enquire@shyvika.com | ☎️ 9945078265